Congratulations on owning an exclusive My Gems NFT! Now it’s time to bring your digital gem into the physical world. Our redemption process is quick and straightforward, just follow the steps below to claim your gemstone.
Step-by-Step Redemption:
STEP 1: Fill Out the Form
Complete the form to receive the wallet address where you need to send the NFTs you wish to redeem.
STEP 2: Send Your NFT
Send your NFT to the specified wallet address. This will confirm your ownership of the gemstone you wish to redeem.
STEP 3: Provide Shipping Information
Once your NFT is received and verified, you’ll be asked to provide your shipping address to ensure your gemstone is sent to the right location.
STEP 4: Receive Your Gemstone
We will ship your gemstone directly to you via express shipping. All shipments are insured to protect your investment, and you’ll receive a tracking number to follow your gem’s journey to your door.
Important Information:
*Redemption is only available for the specific NFT purchased.
*Once your NFT is sent to the specified wallet, it will be removed from your account and marked as redeemed.
*Please ensure that the information you provide is accurate. We are not responsible for any errors in the information submitted.
*We will only communicate with you through the email address you provide, the same email from which you will receive a confirmation email from us. Do not trust emails from unknown sources.